FAQs

It is too stressful for pets when their owner is present. I would be more than happy to show you the inside of my van before the grooming session to make you feel more comfortable about the process.

No, I have been taking care of blind, deaf & geriatric dogs with no problems. I take my time to keep them comfortable. I also have adjustable slings to help a dog to stand when needed.

Matts happen when the hair gets twisted and knotted up so tight—imagine twisting strands of your hair until they are pulling the skin—it hurts! When a dog’s hair gets matted, it is very difficult and more importantly painful to the dog to brush out. For this reason, I will not brush out matts. If possible I can slowly work on matts cutting and combing out with certain tools in order to prevent having to completely shave the coat off. In extreme cases, dogs do need to be shaved down but I would never do this without consulting the owner first and having them understand and agree to this.

I hold the dog until they stop shaking, talk to them, stroke them for them to start to trust me. I then will handle them with care going slow and staying calm to provide relaxing surroundings. I do also find that calming spa music aids the dog to be calmed.

No, I have numerous clients that provide access to keys and garage door openers.

You can either fill out the form on my site and I will call you back, or you can text or call me. If I do not answer, I am most likely in the middle of grooming a dog so you can leave a message with breed of dog, and location. I return all calls when I am back in my office that day.